VPRO ASOLUTIONS (HK) LIMITED (hereinafter referred to as "VPRO" or “we”) has always attached great importance to the protection of customers' (hereinafter referred to as "you") personal information and is committed to implementing the privacy policy at all times. When you use VPRO's services, we may collect, store, use and share your relevant personal information. We use this Policy to explain to you how we collect, store, use and share this information, as well as the means we provide for you to access, update, control and protect this information. This Privacy Policy applies to your access to and use of VPRO's services through the Internet.

Please read this Privacy Policy carefully before checking "Agree" to ensure that you are fully aware of and understand its contents and legal consequences. If you click or tick "Agree", it will be deemed that you accept this Privacy Policy. VPRO will use and protect your personal information lawfully in accordance with relevant laws and regulations and this Policy.

This Privacy Policy will help you understand the following contents:

A. How VPRO collects and uses your personal information;
B. How VPRO uses cookies and similar technologies;
C. How VPRO entrusts processing, sharing, transfer and public disclosure of your personal information;
D. How VPRO stores and protects your personal information;
E. Your rights;
F. Declaration of liability to third parties;
G. The agreement on the personal information of minors;
H. How to update this Privacy Policy;
I. How to contact VPRO?


Personal information refers to all kinds of information recorded electronically or in other ways that can independently or in combination with other information identify the identity of a particular natural person or reflect the activities of a particular natural person.Personal information refers to all kinds of information recorded electronically or in other ways that can independently or in combination with other information identify the identity of a particular natural person or reflect the activities of a particular natural person.

Personal information includes name, date of birth, ID number, personal biometric information, communication contact information, address, account information, transaction information, property information, credit information, consumption preference, track, personal education and work information, health and physiological information, etc. Among them, personal sensitive information includes ID card number, personal biometric information, bank account number, property information, credit information, track of whereabouts, accommodation information, health and physiological information, transaction information, and personal information of minors under the age of 14.

When you log in to the VPRO website and use the VPRO’s services, VPRO will collect the information generated by your use of the Services or voluntarily provided by you when using the Services in the following ways in accordance with the legal, legitimate and necessary principles, so as to provide services to you, optimize the VPRO’s services and protect the security of your account:

1. How does VPRO Collect your Personal Information?
You agree to this Privacy Policy when logging in to the VPRO website and using the VPRO’s services. VPRO needs to collect your country/region, mobile phone number, email address, ID photo, name, ID number, ID address, ID issuance date, ID expiration date, reserved cell phone number, card number of the receiving bank, name of the receiving bank, location of the receiving bank, to verify your identity and ensure your normal use of our services and maintain the normal operation of our services. If you refuse to provide the above information, you may not be able to log in or use VPRO’s services normally.

2. How does VPRO Use your Personal Information?
For relevant legal and regulatory requirements, in order to provide services to you and improve service quality, or to protect the security of your account and funds, VPRO will use your personal information in the following circumstances:
(1) Achieve the purpose described in "How VPRO collects your Personal Information" in this Privacy Policy;
(2) Report to relevant departments according to laws and regulations or regulatory requirements;
(3) When VPRO intends to use your personal information for other purposes not specified in this Privacy Policy, it will ask for your consent again in the form of a confirmation agreement or copy confirmation action in specific scenarios in accordance with the requirements of laws and regulations.

3. Exception without Authorization and Consent
In accordance with relevant laws and regulations and national standards, VPRO may collect and use your personal information without obtaining your consent in the following cases:
(1) Relevant to VPRO's performance of obligations prescribed by laws and regulations (such as anti-money laundering obligations, anti-terrorism obligations, etc.;
(2) Those directly related to criminal investigation, prosecution, trial and execution of judgment;
(3) For the protection of your life, property and other important legal rights and interests, but it is difficult to get your consent;
(4) The collected personal information is disclosed to the public by you;
(5) Necessary for signing and performing the contract according to your requirements;
(6) Collected from legally disclosed information, such as legal news reports, government information disclosure and other channels;
(7) Necessary to maintain the safe and stable operation of the provided services, such as finding and disposing of faults of products or services.

4. Change of Purpose of Collection and Use of Personal Information
With the development of the VPRO business, VPRO may adjust and change the functions and services provided by the website from time to time. In principle, when the new function or service is related to the function or service currently provided by VPRO, the personal information collected and used will be related to the original processing purpose. If VPRO collects and uses your personal information in scenarios unrelated to the original processing purpose, it will inform you again and obtain your consent.

5. Others
VPRO will separately explain to you the scope and purpose of the information collection when providing you with other business functions, and collect the information necessary for providing relevant services after obtaining your consent. VPRO will use, store, provide and protect your information in accordance with this Privacy Policy and the relevant user Agreement.


1. Cookie
To ensure the normal operation of the website, VPRO will store a small data file named Cookie on your computer or mobile device. Cookies typically contain identifiers, site names, and some numbers and characters. With the help of cookies, websites can store data such as your preferences or the goods or services you use. VPRO will not use cookies for any purpose other than those stated in this Privacy Policy. You can manage or delete cookies according to your preference. You can erase all cookies saved on your computer, and most Web browsers have a Cookie blocking feature. But if you do, you will need to personally change the customer Settings every time you visit the VPRO website.

2. Do Not Track
Many web browsers have a Do Not Track feature that allows you to issue a Do Not Track request to a website. The major Internet standards bodies have yet to establish policies governing how sites should respond to such requests. But if you have Do Not Track enabled in your browser, all of VPRO's sites will respect your choice.


1. Sharing
(1) VPRO will not share your personal information with any company, organization or individual, except with your express consent. At present, VPRO will seek your authorization and consent to share personal information under the following circumstances:
VPRO may share your personal information with its affiliates. However, VPRO will only share necessary personal information and will be bound by the purposes stated in this Privacy Policy. VPRO's affiliates will seek your consent again if they want to change the purpose of processing personal information.
(2) VPRO may share your personal information in accordance with laws and regulations or mandatory requirements of government agencies, regulatory authorities and judicial institutions.

2. Transfer
VPRO will not transfer your personal information to other parties unless:
(1) Obtain your express consent or authorization;
(2) Transfer your personal information in accordance with the provisions of laws and regulations, or in accordance with the mandatory requirements of government agencies, regulatory authorities, judicial institutions;
(3) In accordance with laws, regulations and business practices, IN the merger, acquisition, asset transfer or similar transaction of VPRO, if the transfer of personal information is involved, VPRO will inform you of the relevant situation, and require the new company and organization that holds your personal information to continue to be bound by this Privacy Policy and assume corresponding obligations and responsibilities. Otherwise, VPRO will require the company or organization to seek your consent and authorization again. If the aforesaid transaction will result in a material change in the purpose of using your personal information, VPRO will re-solicit or require the new company or organization holding your personal information to obtain your consent and authorization.

3. Public Disclosure
VPRO will not publicly disclose your personal information, except under the following circumstances:
(1) Obtain your express consent or authorization;
(2) Publicly disclose your personal information in accordance with laws and regulations, or in accordance with the mandatory requirements of government agencies, regulatory authorities and judicial institutions.

4. Exceptions without your Authorization and Consent
According to relevant laws, regulations and national standards, VPRO may collect and use your personal information without your consent in the following situations:
(1) Relevant to VPRO’s performance of obligations prescribed by laws and regulations (such as anti-money laundering obligations, anti-terrorism obligations, etc.;
(2) Those directly related to the criminal investigation, prosecution, trial and execution of judgment;
(3) For the protection of your or other personal life, property, reputation and other important legal rights and interests, but it is difficult to get your consent;
(4) Personal information that you have disclosed to the public;
(5) Customer information collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.


1. Storage of Personal Information
(1) The personal information collected and generated by VPRO will be securely stored by professional technical means. In such case, VPRO will take effective measures to protect your information security in accordance with laws, administrative regulations and provisions of relevant regulatory authorities.
(2) VPRO will take all reasonably practicable measures to ensure that irrelevant personal information is not collected and stored.
(3) VPRO will only retain your personal information within the period required by laws and regulations for the purpose of this Privacy Policy and for the shortest time necessary to provide services to you, unless it is necessary to extend the retention period or permitted by law. After the storage time is exceeded, VPRO will delete or anonymize your personal information.
(4) When the operation of VPRO’s services is stopped, VPRO will notify you in the form of announcements, push notifications, in-site letters and other forms, and delete your personal information or anonymize it within a reasonable period of time, except as otherwise stipulated by laws and regulations.

2. Measures to Protect Personal Information
(1) VPRO has adopted industry-standard security measures to protect your personal information from unauthorized access, public disclosure, use, modification, damage or loss of data. VPRO will take all reasonably practicable measures to protect your personal information. For example, VPRO uses encryption to ensure data confidentiality; VPRO uses trusted protection mechanisms to protect data from malicious attacks; VPRO deploys access control mechanisms to ensure that only authorized personnel have access to personal information.
(2) VPRO's data security capabilities: VPRO has used industry-standard security measures to protect the personal information you provide and will do its best to prevent unauthorized access, public disclosure, use, modification, damage or loss of data. VPRO will take all reasonably practicable measures to protect your personal information.
(3) In accordance with the backup strategy of VPRO, your personal information will be synchronously stored in the BACKUP database of VPRO to ensure the stable and continuous provision of relevant services to you and the implementation of relevant laws, regulations and regulatory requirements; In terms of technical guarantee measures, VPRO adopts irreversibly encrypted storage or isolated storage during storage, desensitization during information display and download, and technical measures such as private line transmission, encrypted transmission, key and data medium isolation transmission during transmission to ensure the security of your personal information.


VPRO protects you to exercise the following rights to your personal information in accordance with the law:
1. Access to your Personal Information
You have the right to access your personal information, except for exceptions stipulated by laws and regulations.
2. Update and Correct your Personal Information
When you find that there are errors in your personal information processed by VPRO or you need to update your personal information, you have the right to request VPRO to correct and update your personal information.
3. Delete your Personal Information
If any of the following situations occurs, you have the right to request VPRO to delete your personal information:
(1) If VPRO's processing of your personal information violates the provisions of laws and regulations;
(2) If VPRO collects and uses your personal information without your consent;
(3) If VPRO's processing of your personal information violates the agreement with you;
(4) If you no longer use the products or services of VPRO, or you have closed your account;
(5) If VPRO no longer provides you with products or services.
When you delete information from the services of VPRO, VPRO may not delete the corresponding information in the backup system immediately, but will delete the information when the backup is updated.


Please note that the services provided by the third parties accessed through VPRO and the third parties receiving your personal information may have their own privacy policies; When you view web pages created by third parties or use applications developed by third parties, such third parties may place their own cookies or other plug-ins, which are not under the control of VPRO and their use is not subject to this Privacy Policy. You are advised to contact them for details about their privacy policy. If you find that any of these web pages created by a third party or applications developed by a third party are risky, you are advised to terminate relevant operations to protect your legitimate rights and interests.


1. VPRO expects parents or guardians to guide minors to use the services of VPRO, and minors are not allowed to create their own user accounts without the consent of parents or guardians. VPRO will protect the confidentiality and security of minors' personal information in accordance with relevant national laws and regulations.
2. If you are a minor, please ask your parents or guardians to read this Privacy Policy and use the services of VPRO or provide your information to VPRO with the consent of your parents or guardians. VPRO will only use or publicly disclose your information when it is permitted by law, with the express consent of your parents or guardians, or when it is necessary to protect your rights and interests. If your guardian does not agree to your using the services of VPRO or providing information to VPRO in accordance with this Privacy Policy, please terminate your use of the services of VPRO immediately and notify VPRO in a timely manner so that VPRO can take appropriate measures.
3. If you are the parent or guardian of a minor, please read this Privacy Policy carefully. If you have any questions about the handling of personal information of minors under your custody, please contact VPRO through the contact information in this Privacy Policy.


1. VPRO may revise this Privacy Policy in part or in whole. The revised content will be notified to you by means including but not limited to push notifications, pop-ups, etc. In particular, VPRO will provide more prominent notice of material changes.
2. Major changes referred to in this Privacy Policy include but are not limited to:
(1) Major changes in the service mode of VPRO. For example, the purpose of personal information processing, the type of personal information processing, the use of personal information, etc.
(2) Significant changes have taken place in the ownership structure and organizational structure of VPRO. Such as business adjustment, bankruptcy merger and acquisition caused by the owner change;
(3) The main object of personal information entrustment processing, sharing, transfer or public disclosure changes;
(4) Your rights to participate in the processing of personal information and the way to exercise them change significantly;
(5) The responsible department, contact way and complaint channel of VPRO responsible for handling personal information security change;
(6) There is a high risk in the personal information security impact assessment report.
3. You have the right to choose whether to continue to authorize VPRO to collect, process and use your personal information. You are requested to make an appropriate choice based on your full understanding of the revised Privacy Policy of VPRO. If you do not agree to the revised privacy policy, you have the right and should immediately stop using VPRO's products/services.
4. You can view this "Privacy Policy" on the VPRO website. VPRO encourages you to read VPRO's Privacy Policy every time when you log in to VPRO and use VPRO’s services.


If you have any questions, comments or suggestions about this Privacy Policy, you can contact VPRO in the following ways:
Email: support@vproasol.com
Under normal conditions, VPRO will reply within 5 working days.